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Hi, my carpet is 1 1/2 years old I had it cleaned by Zerorez 2 days later I had a mildew odor, they recleaned it, still had the same problem, they recleaned it again and disinfected it, I still have the same problem especially on high humidity days. I never had the odor until it was cleaned. They say they did nothing wrong I say they over saturated the carpet and it now is ruined, what is your opinion please?
Kerri Scerbicke on 08-10-2020 3:50 PM

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Ray Darrah
Administrators
333333 , Alabama
it had to be wet. The odor is most likely coming from the cushion.

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